How Can We Help You?
You can find answers to frequently asked questions on our website, in the Help Center, and through our Chatbot! If you don’t find the information you need or if your inquiry concerns your personal membership, please contact our customer service. We are here to help you!
Below you will find all our customer service channels, which will allow you to manage your matters easily and efficiently.
Gym Staff
At our gyms, you can receive personal service in person, by phone, and via email. Our staff can assist you with any questions you may have, whether they relate to membership changes, payments, or other issues. You can handle all your inquiries at once during your visit to the gym.
You can find the opening hours and contact information for our gyms here.
Any exceptional opening hours can also be found here.
Any exceptional opening hours can also be found here.
Centralized Customer Service – info@f24s.fi
You can contact our centralized customer service via Contact us form on the page or by email info@f24s.fi. Our centralized customer service can assist you with any questions and membership-related issues. The response time is 1–3 business days.
Live Chat
Through our live chat, you can quickly get answers to all questions related to our gyms and your membership. If you have questions about your membership, please remember to provide your customer number to the service representative. Please note that membership cancellations or freezes cannot be processed through live chat.
Live Chat is available as follows:
Weekdays Mon-Fri from 11:00 AM to 3:00 PM
Weekdays Mon-Fri from 11:00 AM to 3:00 PM
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